Can the straw and filter be used without the bottle to extract water that's only 1/2 inch deep?

We have never tried it but I don't see why not.

Some are saying it does not clean lake water or well water. I have never heard of that before. Is it true? Also, we have soft water, is that ok to use in the bottles? Do any work on well water?

That is not true they do filter bacteria and viruses so you can take water out of a lake or you're well water. Yes, the soft water is fine in the bottles.

Hi what is a delivery time?

They ship in 1 to 2 business days.

How do I get replacement filters fir the water bottles

Here is the link to the advanced replacement filters.

Seychelle Advanced Bottle Replacement Filter

What is the difference between the advance bottle filter and the extreme bottle filter ?

The extreme filters everything the advanced does plus radiologicals.

How much are the replacement filters and where to purchase

Here is the link to the replacement filters for the advanced bottle.

Seychelle Advanced Bottle Replacement Filter

Is this the one that you can squeeze to get the water?

If you are talking about flipping it upside down and squeezing water out you would want the 24oz pull-top.

Here is the link to them

Seychelle 24oz Pull-Top Water Filter Bottle

What are the physical dimensions of the bottle?

Approximatly 10" H at highest point and 3 1/2" at widest part

Does this bottle come with the filter?

Yes, they come with a filter.

do the current filter replacements fit on the older filter stems with the rounded bottom filters?

Yes, they will fit.

I had one previously but I never got rid of the chlorine taste: I want to try again because I’m traveling to Asia really soon. Any advice on how to get rid of the chlorine taste/smell? Please reply. Thank elranebres@gmail.com

It will remove chlorine. We have not had any problems with them not removing chlorine. Maybe you had a defective filter.

How much does filter replacements cost

Here is the link to the replacement filters. Seychelle Advanced Bottle Replacement.

So can I use this to drink water out of the maineste river with out putting any tablets in

Yes you can, I use it all the time when kayaking the Manistee river.

How do we know when we reach the 100 gallons limit and when to change the filter?

When the water starts tasting bad, or it gets hard to get water through the filter is an indication that it is time to replace the filter.

I bought a dozen bottles in 2009. What are the shelf life on the filters?

The Seychelle filters don't have a shelf life, just keep them in a dry, dark place.

is this stainless steel

No, they are made of EPA approved low-density #4 plastic, does not leach BPA into the water.

Does it remove chlorine

Yes they do remove chlorine.

Does the filter take out sulfates, potassium and magnesium which are added to bottled water?

No, they do not filter out the good minerals.

May I call in with my credit card number?

Yes we accept orders by phone

I have had my Seychelle water bottle in a 72 hr kit for 10 years. Is the filter still good or do I need to replace it?

Yes, it is still good. They only have an expiration time once you start using them, as long as you keep the filter in the bottle. If it is outside the bottle, it could absorb pollutants from the air.

I bought your water pump before 2010 and the water from the filter tasted like iodine and I couldn’t drink it. So I have been unwilling to purchase another filter that uses an iodine filter

Normally you do not taste it or the taste goes away after a few uses. But yes the advanced and the extreme filters have an iodine resin in them. If you do not want that you would have to purchase the standard filter, as it does not have it in it and it still filters bacteria just not viruses.

I'm traveling to mexico. Does this filter work for mexico's tap water?

Yes, it will work for Mexico's water as it filters bacteria and viruses and a wide range of contaminats.

How many gallons of water can you put through this filter before you need to change it or replace it

They have a filtering capacity of 100 gallons.

Does this filter out PFAS?

Yes they do filter around 99%.