Shipping Policy


Free shipping on orders over $69.99 and $6.99 flat rate shipping for orders under $69.99  Mainland 48 States only.  All others please contact for shipping quote.

Up North Sales/Quality Water Filters 4 You attempts to process and ship most orders within 1 to 5 business days, although we cannot guarantee this time frame. We make every attempt to abide by it. If for any reason any product is temporarily out of stock, it will be shipped as soon as it becomes available or issue a refund.

We currently use UPS, USPS and or Fed-Ex for most products, We e-mail tracking numbers for all shipments providing an e-mail address has been provided.

Delivery to mainland 48 states usually takes 1 to 6 business days.

Customer is responsible for any duties which may be levied on imported products. Mainland 48 states are usually duty-free.

We ship most international packages by USPS Airmail. please contact us for a shipping rate quote. Transit time is anywhere between 10-14 business days. We will ship internationally with your choice of carriers if it requested, and any additional cost will be added.


Please check the contents and goods for damage within 10 days of receipt and notify us at with your order number.  Pictures of the damaged/broken goods may be required so please do not discard any broken/damaged items until we've responded to your email.  Claims for damages after 30 days from date of order will not be accepted. 

Wrong Address

If the shipping address is an undeliverable address, and your package is returned to us,  we will contact you for a valid address if we cannot get ahold of you we will refund you minus any outbound shipping cost. We can reship the product to you once we update your shipping address and/or shipping method, customer is responsible for shipping cost to resend.