Shipping Policy
Shipping
Free shipping on orders over $69.99, and a flat rate of $6.99 applies to orders under $69.99. Mainland 48 States only All others, please contact for shipping quote.
Up North Sales/Quality Water Filters 4 You strives to process and ship most orders within 1 to 2 business days, although we cannot guarantee this timeframe. We make every effort to comply with it. If any product is temporarily out of stock for any reason, it will be shipped as soon as it becomes available, or a refund will be issued.
We currently use UPS, USPS, and or FedEx for most products. We e-mail tracking numbers for all shipments for which an e-mail address has been provided.
Delivery to the 48 mainland states usually takes 1 to 4 business days.
The customer is responsible for any duties that may be levied on imported products. The mainland 48 states are usually duty-free.
We ship most international packages by USPS Airmail. Please contact us for a shipping rate quote. Transit time is anywhere between 10-14 business days. We will ship internationally with your choice of carriers if it requested, and any additional cost will be added.
SHIPPING DAMAGE
Please check the contents and goods for damage within 10 days of receipt and notify us at info@qualitywaterfilters4you.com with your order number. Pictures of the damaged/broken goods may be required so please do not discard any broken/damaged items until we've responded to your email. Claims for damages after 30 days from the date of order will not be accepted.
Wrong Address
If the shipping address is undeliverable and your package is returned to us, we will contact you for a valid address. If we cannot get ahold of you, we will refund you minus any outbound shipping costs. We can reship the product to you once we update your shipping address and/or shipping method; the customer is responsible for the shipping cost to resend.