Returns
30-Day Satisfaction Guarantee
We want you to be 100% satisfied with your water filter purchase. We give you 30 days to use your water filter and make sure you are 100% satisfied with your purchase.
If you are not satisfied, then contact us for a (RMA) return merchandise authorization number within 30 days of receiving your filter.
The customer is responsible for any shipping charges for returning the product to Quality Water Filters 4 You unless the product is defective.
Shipping charges are non-refundable unless the product is defective.
Multipure water filters have a 90-day satisfaction guarantee
There are no returns on products that were damaged because of incorrect installation.
No refunds are issued on products after 30 days. Defective items will be covered under the manufacturer's warranties.
Products returned without a Return Authorization Number will not be accepted.
Refunds will be issued using the payment method you used to purchase the product.
RMA EXPLANATION(RMA)
Return Merchandise Authorization Number. If you need to return an item, please e-mail or call 1-800-978-8408 before returning the item. An RMA Number must reference all returns. No matter where they were shipped from or how they were shipped. The item will be inspected upon arrival at our facility. Then, you will be refunded for the returned product minus shipping and handling charges.
Return Authorization numbers expire 30 days after they are issued.
How to Return Merchandise
(1) Package products with adequate packaging.
(2) You must write the Return Authorization number(RMA) clearly on the outside of the package.
(3) Ship to
Up North Sales LLC
7774 Woodman Rd SW
Fife Lake MI 49633
Updated 3-19-2025