Can I use my filtered refrigerator water instead of tap water for better results?

yes, you sure can.

When you say up to 99.9% of chlorine filtered, what do you mean? I guess that's the upper limit, but what is the lower limit? And what affects the percentage - how new the cartridge is?

It will remove 99.9% of chlorine. Once the filter is used up you will start to taste the chlorine again and it is time to change the filter.

How is this picture used

You put water in the top reservoir and it filters through the filter into the pitcher.

where do you buy new filters and what prices

Here is the link to the replacement filters.

Seychelle ph Pitcher Replacement Filters

how often I have to change the filter

filters should be changed every 4 - 6 months depending on your water condition and consumption

how many filters come with the pitcher on purchase

It comes with 2 filters.

does this pitcher come with the Filter or do I buy separately?

Yes, it comes with filters.

Is your product made in the USA?

Yes, they are made in the USA.

How far do I fill it up?

You can fill it up to the bottom of the top reservoir or just above the filters.

How does it raise the PH?

The filters have minerals in them like calcite, limestone, or magnesia to raise the ph.

can alkaline filters be used in the reguarl seychelle pitcher ?

Yes they can be interchanged.

My well water has high iron and turbidity. We can’t afford a whole house filtration system at this time. Will this filter help with these problems for drinking/cooking purposes?

This one will not filter iron I would recommend the Propur pitcher as it will reduce iron. Here is the link to it.

Propur Pitcher Filter

does it included filters

Yes, it comes with filters.

Country of origin of pitchers and filters?

They are made in the USA

I would like to ask you couple questions below: 1. Can double filters for Seychelle PH2O pure Alkaline pitcher 96 oz be used on smaller sizes of 32oz and 64 oz as well?? 2. The filters for Seychelle PH2o pure Alkaline and regular Seychelle Water Filter Pitcher look exactly the same. Are there any indications on the filters to find out which filters are for regular pitchers and which ones are for ph2o pure Alkaline pitchers?? Thank you for quick response to this.

Yes, they can be used on the smaller pitcher. When you get them they have a sticker on them stating what they are.

How long does the water pitcher take to filter the water in the reservoir?

Anywhere between 10 - 20 minutes

where can I get replacement filters for pitcher?

Here is a link to the filters. Seychelle PH Replacement Pitcher Filters

I have city water with a Culligan system and I also have their reverse osmosis system at my kitchen sink. Which water would I use to fill the pitcher?

I would use the water that is not going through your ro system.  As it will not be as acidic.

Does the pitcher come with filters or do I purchase that separately?

The pitcher comes with the filters.

How often do you change the filter? Thanks

Filters should be changed approximatly every 4-6 months

Can you not use it on well water? I thought I raise ph on whatever water?

Yes you can use it on well water. They just put that in there because it does not filter bacteria, so they don't want customers purchasing it thinking it will filter bacteria.

Hi, I am wondering if, the Seychelle filters remove fluoride, hormones and pharmaceuticals and also how often do the filters need changing? Thank you

They filter up to 90% of fluoride. And as they do have carbon in them they will filter pahrmaceuticals and hormones.

what is the main difference in PH20 and radiological countertop systems? i want to remove radium as main issue but also other chemicals.

The radiological pitcher removes all the contaminants that the Ph one does plus radiological contaminants. The Ph pitcher raises the Ph of the water where the radiological does not and the Ph pitcher does not remove radiological contaminants. If you are concerned about radium and other contaminats then you would want the Rad pitcher.

How to put system together

You screw the red flushing bulb onto the filters and flush them by putting the black end up to your faucet and slowly turn your water on until water starts flowing through the filter. Then you take the water reservoir out and screw the filters onto it and put it back into the pitcher, and then you are all set to fill it and let it filter.

What is the black cone device that comes with the large pitcher

The black and red device is to flush the filters. You screw it on to the filter and hold the black section up to your faucet and turn your faucet on with a slow flow and it flushes the filters.

Can you increase the ph by filtering the water twice?

no, it would not raise the pH by much more if any.

Hi there, I live in Richmond, VA and I am looking for a water filter pitcher to drink the tap water. I am not sure what would be the best Seychelle water pitcher to use would be?

They basically all remove the same contaminants ( ie Dual and PH20 difference is one raises the PH of your water ) the Radiological does the same as the Dual plus radiologicals.  So depending on what your needs are is to the one you would like.

We also carry the ProOne Pitcher here is the link so you can check it out.  However they do filter a bit slower than the Seychelle and do filter bacteria.

ProOne Pitcher Water Filter

Does the PH filter pitcher always say Alkaline on it or could it just say “Seychelle water filtration?”

It should say PH20 Pure Water Filtration.