Free shipping Mainland 48 States only.  All others please contact for shipping quote.

Up North Sales/Quality Water Filters 4 You attempts to process and ship most orders within 3 to 5 business days, although we cannot guarantee this time frame. We make every attempt to abide by it. If for any reason any product is temporarily out of stock, it will be shipped as soon as it becomes available or issue a refund.

We currently use UPS, USPS and or Fed-Ex for most products, We e-mail tracking numbers for all shipments providing an e-mail address has been provided.

Delivery to mainland 48 states usually takes 1 to 6 business days.

Customer is responsible for any duties which may be levied on imported products. Mainland 48 states are usually duty-free.

We ship most international packages by USPS Airmail. please contact us for a shipping rate quote. Transit time is anywhere between 10-14 business days. We will ship internationally with your choice of carriers if it requested, and any additional cost will be added.

Don't be fooled by others in the market that gives you a 30 day satisfaction guarantee, most require the water filter to be unused and in original  packaging and charge a restocking fee.

We give you 30 DAYS to use it and make sure you are HAPPYwith it.

We also do NOT charge a restocking fee like others. We want you to be 100% satisfied with your water filter purchase. We give you 30 days to use your water filter and make sure you are 100% satisfied with your purchase.

Excluding Replacement Filters Replacement filters Cartridges are not eligible for refund that are not in original sealed packaging unless they are defective.

If you are not satisfied then contact us for a (RMA) return merchandise authorization number within 30 days of receiving your filter.

We DO NOT charge any RESTOCKING FEE Shipping charges are non-refundable. Actual shipping charges will be subtracted from refunds on products that received "Free Shipping" ,except for products that have defects